The benefits of consistent communication have been clear. When people are involved, there is naturally opportunity for change. When things change or when issues arise, it’s critical to have everyone involved in the problem-solving process. Our best ideas are born when we have more information, so we make communication a priority.
When we’re communicating regularly, we all know who is doing what, and we have the freedom to talk about the why. When you’re building trust with a family, it’s so important to all be on the same page. It’s important for the family to know that everyone is working toward the same goal, which is the best outcome for everyone.
When we work together and everyone knows what the other is doing, we also know that when we come back together, we can predict where the family will be in their progress. This minimizes the need for problem solving and makes it easier for the family and everyone involved in the case to see where we made progress and what we need to work on.
It’s been great to see the collaboration between our staff.
Heidi
