Tuesday, January 17, 2012

Where can we really create change?



Connie:

We let the team determine the major areas that we should talk about. First we wrote down everything that we could think of that we thought we could improve. Then we asked ourselves, “What can we take off from this list that will really create change?"

The team landed on family team meetings and family interactions – really looking at that process and coming up with a common understanding among all the professionals involved, and strategies to improve the process.

We purposefully mixed up the discussion groups for the maximum diversity of roles, experience, and background, and then went to work.  One really impressive observation I had was about the discussions themselves. We had identified champions of the collaborative process early on, and they had been a part of the monthly planning sessions leading up to the mini-summits, with the understanding that they would act as facilitators. But it ended up we didn’t even need the facilitators to guide discussions back on track!